Legal Rights
Download PDFThis Privacy Policy lays down the policies and guidelines with respect to the marketing and education of SN Silos (Techland)’s products (hereinafter referred to as “Services”) to our Users (an individual who is accessing, browsing, navigating on our website and is a subject to the information provided by us, referred to as “User” or “You” or “Your”)
By exploring, browsing, navigating, using the website (hereinafter
referred to as “Site”) or submitting any information or data - you are,
hereby, deemed to accept without any prejudice, all the terms and
conditions mentioned herein (collectively these terms and conditions be
referred as our “Browse-wrap Agreement” or “Privacy Policy”).
This Privacy Policy is in compliance with the Information Technology Act,
2000, Information Technology rules, 2011 and applicable laws of India.
However, we have put our best efforts to ensure that this Privacy Policy is
as per global market benchmarks and standards.
The present Privacy Policy shall be effective starting from 25.11.2022.
Welcome to SN Silos (Techland), a company registered under The Companies Act,
2013, India and having its duly registered address at 2637, First Floor,
Unit – II, Naya Bazar, Delhi – 110006.
This Privacy Policy mentions how we use, disclose, collect or process
personal information about you when you visit our website..
This Privacy Policy is a part and parcel of the Terms of Use. Any words defined in the Terms of Use shall carry the same meaning and understanding here. If any terms which are newly defined here and conflict with any existing term in the Terms of Use, then definition here shall prevail.
We will always seek your consent and permission to collect your personal data. We do not collect any data without receiving input from our Users. This means that whatever data or information we collect is directly provided to us by the User.
We may sometimes provide additional “just-in-time”prompts/notices (such impromptu disclosures, if any, are our best attempts to timely update our Users on any notable changes in the Privacy policy due to the rapid development of SN Silos (Techland)’s products, services and the market conditions).”If you do not agree with any aspect of this Privacy Policy, you should immediately discontinue the access, browse, navigate or use this website or any of the allied Products or Services in any manner.
We collect certain data and information from Users as per their voluntary inputs on the website.
We do not collect any financial information, bank details, identity cards or any other confidential document through this website.
We may collect personally identifiable data/information such as e-mail addresses, name and contact details for marketing purposes.
We do not automatically collect any kind of personally identifiable data/information without the input of the User.
Personal Data is collected during instances when a User:
uses or requests information about our Services; and
subscribes to our marketing communications and e-mail newsletter service; and
requests user support; and
completes a survey; and
signs up for any of our events;
voluntarily shares/inputs any data or information on the website.
Computer or mobile device information; and
Website from which our domain is accessed and website usage information; and
Operating system of your computer; and
Country from which our website is accessed; and
Name of your internet provider; and
Name and URL of the Data accessed; and
Date and time of access; and
IP address of the accessing computer.
This Data is generally anonymized with no personal reference and only used to establish connection with the website, to ensure ongoing system security and stability and for statistical purposes. This Data is not associated or stored with Personal Data. The IP address of the accessing computers will be analyzed only in the event of an attack on the network infrastructure.
This shall include any case of suspicion of otherwise unauthorized, improper use of the website and for the sole purposes:
for defense; or
use as part of criminal/ civil proceedings for identification purposes against the user involved.
IP address is also used to filter out geographical zones from accessing our Services.
Cookies are files created by websites you visit. They make your online experience easier by saving browsing information. With cookies, sites can keep you signed in, remember your site preferences, and give you locally relevant content.
SN Silos (Techland) only uses “First-Party” cookies that interact directly between our Services and your computer. SN Silos (Techland) does NOT track your usage across applications. We get information through trusted third-party service providers that track this information on their behalf. Our service provider(s) will place cookies on the hard drive of your computer and will receive data that we select to educate us notably on:
How visitors navigate around our Site; and
What services are browsed; and
General transaction information.
We take all reasonable efforts on technical and organizational security measures to protect your Data from being manipulated, lost or accessed by unauthorized third-parties.
We would like to draw your attention again on the fact that we never ask for financial or payment information, such as your credit card number, passcode, account number or pin number, in an e-mail, text or any other communication that we send to you. Please, always check that any website on which you are asked for financial or payment information in relation to our reservations or services is operated by us.
The risk of impersonating hackers exists and should be taken into account when using our website and/or Services.
If you do receive a suspicious request (including but not limited to):
Phishing: the fraudulent practice of sending messages purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.
Spoofing: Spoofing is a technique through which cybercriminal disguises themselves as a known or trusted Source.
In such cases do not provide any information and report it to us through the contact details mentioned at the end of this document.
Since, we cannot 100% guarantee due to technical and security limitations of the world wide web. Any loss, misuse, abuse, breach, infringement or alteration of your data will not be the responsibility of SN Silos (Techland).
You, hereby, indemnify SN Silos (Techland), its representative, heirs, agents and employees from any and all losses/damages caused to your data as a User of this website.
You, hereby, also acknowledge that you play a vital role in protecting your data whether personally identifiable or not. You, further, acknowledge that you remain responsible for any and all data/information shared or provided by you as a User on this website.
Furthermore, we cannot ensure or warrant the security or confidentiality of information you transmit to us or receive from us by the Internet or wireless connection, including email, phone, or SMS, since we have no way of protecting that information once it leaves and until it reaches us.
If you believe that your data is not secured with us, feel free to reach us out on the contact details (e-mail/phone number) at the end of this privacy policy document.
SN Silos (Techland) complies with all applicable laws and regulations of India.
We may be compelled to surrender personal user information to legal authorities without express user consent if presented with a court order or similar legal or administrative order, or as required or permitted by the laws, rules, and regulations of any nation, state, or other applicable jurisdiction.
In the event of any violation of the Terms of Use of the Site or a violation of any restriction on use of materials provided in or through the Site, we may disclose personal user information to our affected business partners or legal authorities.
We may transfer or assign this privacy policy and any personal information to a third party entity in connection with a merger, acquisition, consolidation, restructuring, the sale of substantially all of our shares and/or assets, in connection with bankruptcy proceedings, reorganization, or other change of control events.
We may update this Privacy Policy from time to time, you are advised to review this Privacy Policy once in a while for any changes.
Changes made to this Privacy Policy are effective as soon as they are posted on this page.
These terms and conditions are effective as of 2023-10-23
We shall not be liable for any loss of any kind for any action taken or taken in reliance on material or information contained on the site.
We do not provide any kind of advice to our Users
We will not be responsible or liable to you for any loss and take no responsibility (specified but not limited to) for damages or claims arising from:
Server failure or data loss; or
Corrupted wallet files; and
Unauthorized access to applications.
By downloading or using the SN Silos (Techland) app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages or make derivative versions. The app itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, still belong to SN Silos Pvt. Ltd.
SN Silos Pvt. Ltd. is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.
The SN Silos (Techland) app stores and processes personal data that you have provided to us, to provide our Service. It’s your(user) responsibility to keep your(user) phone and access to the app secure. We therefore recommend that you do not jailbreak or root your(user) phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your(user) device. It could make your(user) phone vulnerable to malware/viruses/malicious programs, compromise your(user) phone’s security features and it could mean that the SN Silos (Techland) app won’t work properly or at all.
Disclosing Personal and Sensitive User Data for app: We collect user data like, email, phone, first name, last name, and date of birth. We also ask users to put data to process payment through the payment gateway.
Your email address and phone number are essential for us to create and verify your(user) account, as well as to provide you with important updates related to your account and the app. Your first name, last name, and date of birth are collected to personalise your user experience and to comply with legal requirements, particularly for age verification in some cases.
Payment data is processed securely through a trusted payment gateway. We do not store your(user) payment information on our servers. The payment gateway ensures the protection of your(user) financial data and transactions.
Ensuring the security of your (user) personal and sensitive user data is our utmost priority. We implement robust data handling procedures to protect your(user) information from unauthorised access, disclosure, alteration, and destruction. Our security measures encompass both technical and organisational methods, providing a secure environment for your(user) data.
We adhere to a clear data retention and deletion policy to safeguard your(user) privacy. This policy outlines the duration for which personal and sensitive user data is retained. Once the data is no longer necessary for the purposes for which it was collected, we ensure its timely deletion from our systems. Our commitment to data minimization ensures that we retain your(user) information only for the necessary period and dispose of it securely when it is no longer needed.
The app does use third-party services that declare their Terms and Conditions.
Link to Terms and Conditions of third-party service providers used by the app
You should be aware that there are certain things that SN Silos Pvt. Ltd. will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi or provided by your(user) mobile network provider, but SN Silos Pvt. Ltd. cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your(user) data allowance left.
If you’re using the app outside of an area with Wi-Fi, you should remember that the terms of the agreement with your(user) mobile network provider will still apply. As a result, you may be charged by your(user) mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your(user) home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.
Along the same lines, SN Silos Pvt. Ltd. cannot always take responsibility for the way you use the app i.e. You need to make sure that your(user) device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, SN Silos Pvt. Ltd. cannot accept responsibility.
With respect to SN Silos Pvt. Ltd.’s responsibility for your(user) use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. SN Silos Pvt. Ltd. accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.
At some point, we may wish to update the app. The app is currently available on Android – the requirements for the system(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. SN Silos Pvt. Ltd. does not promise that it will always update the app so that it is relevant to you and/or works with the Android version that you have installed on your(user) device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licences granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your(user) device.
If you have questions or concerns regarding this Privacy Policy, or if you have a complaint, you should first contact us at info@snsilos.in.